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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Sprague

March 6, 2026

5  out of  5
rating by C Sprague
"Gillian was very helpful in finding me the best prices for my options. I understood that bundleing auto, homeowners & life would be a better option for more discounts as she explained but I've had my policy's for many year's & didn't want to bundle at this time. I went with auto & I'm saving $$$ every month with better coverage!!"
We responded:
"Thank you for taking the time to leave such a great review, C. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Angel Alvira

March 5, 2026

5  out of  5
rating by Angel Alvira
"My Insurance lady Gillian is amazing I'd recommend her to anyone. For at least 20 years I've thought about Insurance and life insurance sales people the same just out for your money and when you need help you have tons of hoops to jump. Just a few phone calls with this amazing person changed that I now have full coverage policy on my car and life insurance cheaper than what I was paying for with my last insurance company only having the bare minimum State required so no full coverage or life insurance or free towing assistance. I now have even more peace of mind that if anything were to happen to me that my two beautiful kids will be taken care of. Thank you Gillian and State farm for everything"
We responded:
"Thank you for your kind review of State Farm Agent Michael Fernland’s Team. We appreciate it!"
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Queenmillions

March 3, 2026

5  out of  5
rating by Queenmillions
"Gillian Sprague was great she helped get great deals on renters."
We responded:
"Thank you so much for the 5-star rating, Queenmillions! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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CRIS

March 2, 2026

5  out of  5
rating by CRIS
"Gillian was amazing to work with and extremely knowledgeable. She is a great asset to State Farm. I have already given referrals to others who have signed up because of the professionalism of Gillian."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Fernland’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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KennyKath Spartan

February 23, 2026

5  out of  5
rating by KennyKath Spartan
"Very informative and helpful, a really good experience"
We responded:
"Thank you for the 5-star review, KennyKath! Here on State Farm Agent Michael Fernland’s Team, we are proud to serve our community and appreciate your recognition. "
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Patty

February 6, 2026

5  out of  5
rating by Patty
"We had a very positive experience at the Fernland State Farm Insurance Agency, working with Johnny Diaz. He was knowledgeable, professional and responsive."
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Ron Rand

January 28, 2026

5  out of  5
rating by Ron Rand
"I so appreciate the excellent service from Johnny Diaz, our agent at State Farm. Johnny is knowledgeable regarding the various options of insurance, friendly as he treats us like family members, and possesses great listening skills1 He also takes the initiative in regards to communicating new insurance offers. Ron R Fort Myers, FL"
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Krissy B (Me)

January 22, 2026

5  out of  5
rating by Krissy B (Me)
"Michael from State Farm reached out to me while I was still with my current insurance, and I’m glad he did because I wasn’t paying attention and didn’t realize my rate with the other company had gone up a second time. He was patient, explained everything clearly, and never pressured me. I had to postpone getting started a couple times on my end, and he was still kind and professional the whole time. I really appreciate his help and would recommend working with him."
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Miriam Acevedo

January 22, 2026

5  out of  5
rating by Miriam Acevedo
"Great experience with Michael and his team. Just a quick note to say thank you for everything! You made the insurance process so much easier, and I really appreciated your patience and guidance along the way."
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Luis Miguel Acevedo Medina

January 16, 2026

5  out of  5
rating by Luis Miguel Acevedo Medina
"Service was so professional and calm ."
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Jeannie Demmer

January 15, 2026

5  out of  5
rating by Jeannie Demmer
"Insurance isn't the same! Mike and his tem took the time to walk me through the policy and helped me understand before I decided to purchase the plans I went with, answering all my questions. Believe me, I had many questions to ask! They know their policies!"
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Ron Blume

January 14, 2026

5  out of  5
rating by Ron Blume
"Auto"
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MDC C

January 13, 2026

5  out of  5
rating by MDC C
"Johnny Diaz at State Farm provided outstanding service! I called to switch my car insurance from Colorado to Florida, and he handled everything seamlessly—in under 20 minutes! Not only was the process quick and painless, but he also saved me $100 every six months on my premium. Johnny was professional, friendly, and made the whole experience stress-free. Highly recommend working with him for any insurance needs."
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christianne nordstrom

January 13, 2026

5  out of  5
rating by christianne nordstrom
"Johnny was an extremely helpful and easy to work with - thank you !!!"
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J Mtz

January 2, 2026

5  out of  5
rating by J Mtz
"Haley helped me get a great price for a policy that fit all of my needs. She took the time to make sure everything was done quickly but efficiently. Glad I switched, thank you Haley & State Farm!"
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Carlena B.

December 30, 2025

5  out of  5
rating by Carlena B.
"Haley was so helpful!!!"
We responded:
"I'm thrilled to hear that Haley was able to assist you so effectively, Carlena! We always strive to provide top-notch service, and it's great to know Haley hit the mark. We appreciate your trust in us for your insurance needs!"
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Edgard Bocio

December 30, 2025

5  out of  5
rating by Edgard Bocio
"Gillian Sprague was a delight to work with! It doesn’t feel like you are singing your life away like most places. 10/10 Highly Recommend"
We responded:
"I'm thrilled, Edgard, that you had such a positive experience with Gillian. She's a gem, and we're so lucky to have her on our team. We always strive to make insurance feel less daunting and more about finding what suits you best. We are grateful for your trust in us!"
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lorijean50

December 30, 2025

5  out of  5
rating by lorijean50
"Michael, was so helpful with everything that I was paying with my Insurance, I never had a Agent that took so much of his time to help me understand . To me he was the very best that I could ask for. Thank you so much Michael Fernland"
We responded:
"I'm really glad to hear that I could help you with your insurance needs, Lori! I always aim to ensure everything is clear and tailored to what works best for you. It's great to know that my efforts made a difference for you. Thanks for trusting me with your insurance!"
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Mike Severs

December 29, 2025

5  out of  5
rating by Mike Severs
"Johnny made the switch easy and saved me money."
We responded:
"I'm thrilled that Johnny could make the switch smooth and save you some money in the process, Mike. We've got an awesome team here, and it means a lot to us that you're happy with your experience. We are grateful for your trust in us for your insurance needs!"
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Brownstone Service INC

December 17, 2025

5  out of  5
rating by Brownstone Service INC
"Gilian is a very understanding person that will help one to receive all the help that State Farm can help.I enjoy talking to her and will recommend her services to anyone."
We responded:
"It's fantastic to hear about your positive experience with Gilian. She truly is dedicated to providing exceptional service and ensuring our customers get the support they need. Your recommendation means a lot to us, and I'm thrilled that you feel confident in sharing your experience with others."
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Ashley R

December 3, 2025

5  out of  5
rating by Ashley R
"Very great service and customer focused"
We responded:
"I'm thrilled, Ashley, to hear that you had such a positive experience with our team here at State Farm! We always strive to keep our customers at the heart of everything we do, so it's wonderful to know you felt supported and valued. We appreciate your trust in us for your insurance needs!"
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Carlos Nieves

November 25, 2025

5  out of  5
rating by Carlos Nieves
"Fast and easy great customer service"
We responded:
"I'm really glad to hear you had a positive experience with us, Carlos. We always strive to make things fast and easy while providing great customer service. We appreciate your trust in us for your insurance needs!"
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Miguel Vazquez

November 20, 2025

5  out of  5
rating by Miguel Vazquez
"Great service, great character, personable, recommend 100%."
We responded:
"I really appreciate you taking the time to leave such a positive review, Miguel! We're all about providing top-notch service and making sure our customers feel right at home. Thanks again for the recommendation and trust in us for your insurance needs!"
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Yadira Claros

November 18, 2025

5  out of  5
rating by Yadira Claros
"Thank you, Michael S and Gillian Sprague, for your phone call. You guided me and offered me a great deal on my car insurance. I’m delighted to have switched today and am now saving more money."
We responded:
"I'm thrilled to hear that you're happy with the switch and the savings you're getting on your car insurance, Yadira! It was a pleasure working with you and making sure you got the best deal possible. We appreciate your trust in us for your insurance needs!"
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Shannen Norris

November 14, 2025

5  out of  5
rating by Shannen Norris
"I worked with Johnny and he was very helpful and got me the best deal ."
We responded:
"I'm thrilled to hear that Johnny was able to help you out and find you a great deal, Shannen. We strive to provide the best service possible, and it's fantastic to know that Johnny delivered. Thanks for choosing us for your insurance needs!"